Products with delivery time 1-3 working days, ordered before 2:00 PM on working days, shipped the same day.
Free shipping from € 95 within NL | €100,- BE & DE
Excellent customer service | Available via Whatsapp | 4.9 Google rating
Very wide range | More than 8000 products available!

Customer support | FAQ

We attach great importance to a good relationship with our customers. We are therefore constantly working on our service to further improve it where possible. To keep shopping simple, cheap and fast for you. If you have any questions or need help with your order or simply want some additional information about a product, please feel free to contact us via Whatsapp or send us an email. Even if you have a complaint, please feel free to contact us. We will always look for a suitable solution.

Broforce Airsoft

Heusing 4C



Frequently asked questions

Does Broforce Airsoft have a physical store?

No we do not have a physical store.

Does Broforce Airsoft sell Airsoft Replica's

No, unfortunately Broforce Airsoft does not sell airsoft replicas

Can I also have my replica upgraded or maintained at Broforce Airsoft?

At Broforce Airsoft it is not possible to take your replica for maintenance/upgrades. We can, however, provide expert advice for upgrading your AEG replicas.

I want to return an item, how do I do this?

You have received an item(s) and you want to return them? This can be done within 14 calendar days of receiving your order. Download/Print our return form, complete it and send the package to the following return address:

Broforce Airsoft
Heusing 4C
4817ZB, Breda

Make sure you put the item(s) back in the original packaging undamaged. Please note that upgrade parts will NOT be returned once they have been removed from their original packaging. Clothing that no longer has the labels on it will not be returned. So pay close attention to this before returning an order to us.

Once we have received your return, we will process it within 14 days of the return shipment.

(please note: Broforce Airsoft is not liable for returns that are lost or damaged during the shipping process). It is therefore always advisable to return the package to us insured.

I forgot to order an item, can I add it to an existing order?

Yes, of course this is not a problem, provided your previously placed order has not already been shipped. Place the order as you normally do, only now select shipping options for: "Add order to pending order". Mention the order number to which you want to add this item(s) in the comments box. And place your order. We will then send your order as 1 order and so you avoid 2 times shipping costs.

How quickly will I receive my order (delivery times)?

This depends on whether your ordered items are immediately available or not.

All ordered items that are immediately available (delivery time 1-3 working days), and ordered on Mon - Fri before 14:00, will be shipped the same day, otherwise the next working day (when ordered after 14:00). 

Ordered items that are available (3-7 working days) are shipped as soon as the products arrived from our external warehouse. If you have placed an order with both products that are immediately available (1-3 working days) and available (3-7 working days) we will wait with shipping till the order is complete. 

The above also applies when you have chosen the shipping option: "Add order to current order". and the items you add are available (3-7 working days).

After shipping your order it usually is delivered the following working day. But this depends on the processing service of PostNL.

Can I also pick up my order at Broforce Airsoft in Breda?

Unfortunately, it is not possible to collect your order from Broforce Airsoft


I am looking for a product that you do not have in the current assortment, what now?

Our assortment is constantly being supplemented with new products, if it happens that a product you are looking for is not in our range, please contact us. We will do our utmost to include this product in our range for you.

Payment methods
Can I pay with In3 (pay in 3 installments with 0% interest)?

Would you rather not pay for your purchase in one go? Then use in3: the only spread payment method with 0% interest. You pay the purchase amount in three installments without extra costs. This way you can buy your favorite product within your budget. The minimum order amount is €100 and the maximum order amount is €3,000.

In3 performs a super fast data check prior to payment. In the unlikely event that your request for payment is not authorized, you can contact in3 or choose another payment method. Do you want more information about in3? Then visit: www.payin3.nl.

How does it work?
If you choose in3 you pay the full amount in three equal parts within 60 days. On the day of your order you pay the first part via iDeal and your purchase will be shipped. 30 days later you pay the second part and 30 days later the third part. That way you don't have to make a large expense in one go. You will receive an email as soon as you have to make a new payment. So easy!

Choose & check:
Choose in3 at checkout, the system will do a super fast data check.

1st payment & shipment:
You make your first payment immediately and the order will be shipped.

2nd & 3rd payment:
You make the second payment within 30 days and you make the third payment within 60 days.


Please note that the shipping and billing address must be the same.

Can I pay for my order in several installments?

Yes, we offer you the option to use a great payment method, namely IN3. This means that you can pay from €100 to €3000 in 3 equal parts. And this at 0% interest and no BKR registration and without additional transaction costs. The payment works as follows. you pay the first part when you place your order and the other two payments are made once a month. So you can easily enjoy your articles right away without having to wait for your salary.

Can I pay with a credit card?

Yes, this is also possible. At Broforce Airsoft you can pay with Visa & Mastercard. For this you pay a transaction fee of 1.8% + 0.25ct of the purchase amount for orders up to €100, for orders from €100, you do not pay a transaction fee.

Can I pay with PayPal?

Yes, it is possible to pay with PayPal at Broforce Airsoft. For this you pay 2% in transaction costs of the purchase amount for orders up to €100, for orders above €100 you pay no transaction costs.

Can I pay afterwards with Klarna?

Yes, with us you can pay afterwards with Klarna. This is possible with orders up to €1000, for which you pay a transaction fee of €1 + 2.99% of the purchase amount.

Do you want €25,- FREE shopping credit?!

When you as a customer have received an order, we really appreciate it when you leave a product review on Broforce Airsoft. We think this is important in order to give a clear picture of the user experience of the product to fellow airsoft players (customers).

We therefore also want to encourage this. We do this by raffling €25 shopping credit every month among all posted reviews. We do this completely arbitrarily and there is no further influence on this.

*view the general terms and conditions for the game rules

Does Broforce Airsoft do team sponsorship?

We are always open to this. The best thing you can do is send an email to: [email protected]. Tell us something about your team, how often and where you play and include the links to your social media (youtube, instagram).

Do you have discount promotions?

At Broforce Airsoft we always have competitive prices. But as a customer you naturally want the best price and preferably with extra discounts. When you register for our newsletter you will always be informed of our current promotions and offers. Our discount codes for extra discount are also communicated in this. We regularly give you a nice discount code for your next order when sending your order.

Don't want to miss anything? Then you know what to do.

I have seen the same product cheaper at a competitor, can I get it at Broforce Airsoft for the same price?

Yes, this is possible, if a product is priced cheaper at our competitor, without there being a promotion, please contact us. We will then see if we can sell you the item for the same amount and we will adjust our price if possible.

If we as a team want to place a large order, do we get an extra discount?

Yes, if you want to place a large order with your team, please contact us. Depending on the purchase amount and the items, we can arrange a nice discount for you as a team.

How do I contact Broforce Airsoft?

Our customer service can only be reached via e-mail and Whatsapp, you can send a Whatsapp message here, so you will receive the fastest response to your questions or comments. Otherwise, send an email to [email protected]

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Free shipping, order for:
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BE & DE: €100,00
OTHER: €200,00

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